We moved to Nashville on Nov. 1st, almost 3 weeks ago. Before we moved, Jeremy called the internet company to set up time for them to come install internet. The company said they could come on Monday, the 3rd. They come that Monday (late of course) and realize that we are the only house on the street that was not wired to the cable box on the street. (Our internet comes through the cable company.) Evidentally the couple who lived here before had never had cable but instead used a satelitte. They said they had to bury a cable then they could come back and install.
The company called us and said they could bury it the following Thursday the 13th, a whole 10 days later. We were aggreviated to say the least. Luckily though, I got on the computer and realized I had a signal as one of our neighbors had not locked their internet. This would allow me to stay connected to the world until ours could get hooked up.
The 13th arrives and the cable guy shows up and they haven't buried the cable so he leaves. The company calls and apologizes and says that someone will come on Tuesday, 18th to bury the cable and they would come back later that evening to install. Tuesday comes, no one comes to bury the cable but the technician comes to install. Leaving having done nothing. Needless to say we are hot. We are ready to say forget about it but they volunteer to take some money off of our bill and promise to be there tomorrow.
Wednesday (yesterday) the people finally come to bury and today they are supposed to come install. It is now the 20th...17 days after the original installation date. It is ridiculous! I could have gone and buried the cable by now. They get away with this kind of stuff because they are the only company who provides internet here. RAHHH!!!
2 comments:
oh girl - that is so frustrating! I hope it all gets worked out soon!!
When we moved in September, it took us two appointments to get cable and internet and a MONTH AND A HALF to get our phone number transferred. Cable companies are not my friend either!
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